Your monthly subscription for a bronze hotel savings card membership will start when KSM confirms your payment and will be active within 24hrs. of your payment. When you purchase a monthly subscription, auto-renew is automatically selected in your account. At the end of the monthly subscription period, you will automatically be billed and charged for an additional subscription term of 30 days at the current pricing in which you subscribed. You may upgrade at any time by emailing support@ksm-llc.com and request an upgrade. If you ever wish to cancel your subscription you must send an email to support@ksm-llc.com with your company information, subscription level and the word "CANCEL" in dominant letters. We must receive your email at least 15 days prior to your cancellation.